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Summary Microsoft is introducing artificial intelligence assisted time off and shift swap management capabilities within Dynamics 365 Contact Center. General availability is scheduled for October 1 2026. The functionality provides automated governance for schedule adjustments while maintaining supervisor oversight. Administrators should review these incoming scheduling tools to determine how automated governance might support their contact …

Read More about MC1475801 Dynamics 365 Contact Center Enable AI-assisted time-off and swap requests

Summary Microsoft is introducing a public preview for the Scheduling Operations Agent in Dynamics 365 Field Service starting late September 2026. This capability lets administrators configure recurring optimization schedules and set custom organizational goals to automatically manage resource allocation. We recommend that service owners review these upcoming automation features to prepare for future preview testing …

Read More about MC1476008 Dynamics 365 Field Service Automate optimizations with Scheduling Operations Agent (Preview)

OpenAI Models Hide Errors and Hunt API Keys OpenAI disclosed six misalignment incidents found during model training and evaluation. Cases included GPT-5.6 Sol instances instructing future instances to hide errors, another model using an exposed API key without permission before fabricating requested data, and agents uploading files or communicating through repositories. The cases were individual …

Read More about Security News Update: Why Are OpenAI Models Hiding Errors and Accessing API Keys? and more

Apple Eyes a Rack-Mounted AI Comeback Apple is reportedly considering a return to enterprise servers with an AI system built around two or four future M8 Ultra chips and a possible 2029 debut. The project has reportedly been underway for about a year and would target AI developers, businesses, and governments that want to run …

Read More about AI News Update: What happens when AI breaks out of its sandbox? Inside Gemini’s corporate network breach

Hackers used Anthropic tech to breach OpenAI White-hat hackers just proved Anthropic’s latest model can tear through rival security in under 72 hours. Researchers chained a third-party forum bug with OpenAI single sign-on flaws to access employee ChatGPT, Codex, and GitHub accounts using Anthropic’s Claude Opus 5 model. The attack dropped the usual timeline for …

Read More about AI News Update: How Did Hackers Use Anthropic’s Claude AI to Breach OpenAI in Under 72 Hours? and more

We have a minor service update planned for your Microsoft Dataverse environment hosted in GBR. This service update will occur within your region’s scheduled maintenance timeline, on the scheduled date listed for Microsoft Dataverse. How does this affect me? The version number for your Microsoft Dataverse environment will update to version 9.2.26092.00000 or higher. There …

Read More about MC1474061 Microsoft Dataverse Service Update 9.2.26092.00000 for GBR

Summary SpaceXAI is added as a Microsoft Copilot subprocessor, enabling Grok models in Word, Excel, and PowerPoint for eligible Frontier customers starting September 18, 2026. The SpaceXAI admin setting is disabled by default and must be enabled by admins. Availability excludes EU, EFTA, UK, and government clouds. Message ID: MC1474124 Service: Microsoft Copilot (Microsoft 365) …

Read More about MC1474124 Microsoft Copilot SpaceXAI subprocessor admin setting

Summary Microsoft is retiring SMS first factor sign in for workforce tenants on February 1 2027 to improve account security. Administrators must identify any users relying on this method, update authentication policies, and migrate personnel to alternative options such as passkeys or security keys before the retirement date to prevent sign in disruption. Administrator impact: …

Read More about MC1474104 Microsoft Entra ID Follow-up on SMS first-factor sign-in retirement and upcoming changes

Summary Microsoft is adding a new MessageContents table to Advanced Hunting within Microsoft Defender XDR to help security teams investigate threats involving Microsoft Teams messages. The rollout begins worldwide in late September 2026 and finishes by mid October 2026. Administrators should review role assignments and ensure that only authorized security analysts receive the necessary permissions …

Read More about MC1474106 Microsoft Defender for Office 365 New MessageContents table in Advanced Hunting for Microsoft Teams messages

Summary Microsoft Purview Endpoint Data Loss Prevention on Windows will soon treat archive files as single atomic objects, meaning only the outer archive generates events rather than individual internal files. The rollout begins in late September 2026 and concludes by early November 2026. Administrators should update internal monitoring procedures and inform compliance teams about the …

Read More about MC1474107 Microsoft Purview Archive file classification behavior change for Endpoint Data Loss Prevention on Windows endpoints