Summary Microsoft is introducing a new capability for Dynamics 365 Project Operations that allows users to perform bulk operations on bookings directly from the schedule board. Arriving in public preview on September 30 2026, this enhancement enables resource managers to move or reassign multiple bookings simultaneously to streamline complex project adjustments. Administrators should review upcoming …
Summary Microsoft is introducing artificial intelligence assisted time off and shift swap management capabilities within Dynamics 365 Contact Center. General availability is scheduled for October 1 2026. The functionality provides automated governance for schedule adjustments while maintaining supervisor oversight. Administrators should review these incoming scheduling tools to determine how automated governance might support their contact …